Using PhiloAccount & BillingTroubleshooting

Payment

• How to pay for Philo
• How to update your payment information
• $1 pending charge from Philo
• How to view and print your Philo invoice
• How to view and change your billing date
• Billing for add-ons
• How to apply a promo code or coupon
• $4 monthly surcharge for Apple-billed customers

Subscription

• Packages + add-ons
• Philo Core
• Free Channels experience
• How to switch to Philo billing
• How to cancel your Philo subscription or trial
• How to reactivate your Philo subscription
• How to cancel your add-on subscription
• How to delete your account