Using PhiloAccount & BillingTroubleshooting

Payment

• How do I pay for Philo?
• How to update your payment information
• What is this $1 pending charge?
• Questions about billing date
• About add-ons billing
• Philo Referral Program
• How to take advantage of the T-Mobile promotion
• How to take advantage of the TVision Hub promotion

Subscription

• How to upgrade to the Unlimited 1-year DVR plan
• How to switch to Philo billing
• How to cancel your Philo subscription or trial
• How to reactivate your Philo subscription
• How to cancel your add-on