If you’d like to cancel your subscription (and keep watching Philo for the remainder of your current billing cycle), follow the steps (Link opens in a new tab)here. You can always reactivate your subscription in the future!
If you choose permanently delete your account, you’ll no longer have access to Philo and won’t be able to reactivate your subscription in the future. In order to return to Philo, you’ll need to create an entirely new account.
To permanently delete your account, contact our (Link opens in a new tab)Support team for assistance.
After you delete your account, we may retain information from or about you under applicable law, including for various legal, operational, accounting, and auditing purposes, your information may remain in back-up storage for some period of time, and we cannot delete any Personal Information you consented to be provided to certain third parties.