Once you cancel your Philo subscription or trial, you’ll still be able to watch the content included in that paid subscription for the remainder of your current billing cycle (plus, you’ll still be able to watch our (Link opens in a new tab)Free Channels after your billing cycle ends).
And of course, you can (Link opens in a new tab)reactivate your account at any time!
Philo has a no refund policy — cancellation ensures that you won’t be charged again in the future, but you won’t receive a refund for your current billing period.
If you’re subscribed to Philo directly through us, follow the steps below to cancel your subscription.
Sign in on (Link opens in a new tab)philo.com.
Click your Profile avatar, and then select Account.
Click Cancel my subscription.
Click Complete cancellation to confirm.
You can confirm that your cancellation was successful and view the last day of your billing cycle under the Your Philo Subscription section at the top of your (Link opens in a new tab)Account page on (Link opens in a new tab)philo.com.
If you’re billed through a third party, select your biller below for steps on how to cancel your subscription.
If you’re subscribed to Philo through Amazon, follow the steps below to cancel your subscription.
On the Actions drop-down list for your Philo subscription, select Turn off auto-renewal.
Click Turn off auto-renewal to confirm.
You'll still be able to watch Philo for the remainder of your billing cycle.
If you’re subscribed to Philo through Apple, follow the steps below to cancel your subscription on your iOS or tvOS device.
Go to your device Settings.
Tap your name, and then Subscriptions.
Under Active Subscriptions, tap Philo. If you're not signed in to your Apple ID, you'll be prompted to sign in.
Tap Cancel Subscription.
You'll still be able to watch Philo for the remainder of your billing cycle.
If you’re subscribed to Philo through Google, follow the steps below to cancel your subscription on your Android device.
Open the Google Play Store.
Tap your profile icon in the top-right corner.
Tap Payments & subscriptions, and then Subscriptions.
Tap Philo: Live and On-Demand TV, and then Cancel subscription.
Select your reason for canceling and tap Continue.
Tap Cancel subscription to confirm.
You can also cancel your Google-billed Philo subscription online at (Link opens in a new tab)https://play.google.com/store/account/subscriptions.
You'll still be able to watch Philo for the remainder of your billing cycle.
If you’re subscribed to Philo through Roku, follow the steps below to cancel your subscription on your Roku.
Press the
Highlight the Philo app and press the
Click Manage subscription.
Click Cancel subscription, and then click it again to confirm.
Click Done.
You can also cancel your Roku-billed subscription online. Sign in on (Link opens in a new tab)philo.com, click your Profile avatar, click Account, and then click Cancel my subscription. Then, follow any additional on-screen steps to confirm the cancellation.
You'll still be able to watch Philo for the remainder of your billing cycle.
If you’re subscribed to Philo through Samsung, follow the steps below to cancel your subscription.
Sign in to your (Link opens in a new tab)Samsung account.
Click Purchase History.
Click the Subscriptions tab.
Select Philo.
Click Unsubscribe.
Click Yes to to confirm your cancellation.
If you’re subscribed to Philo through Vizio, follow the steps below to cancel your subscription.
Sign in to your (Link opens in a new tab)Walmart account.
Go to Subscriptions and Purchases.
Click Update next to your Philo subscription.
Click Cancel Subscription.
Click Update Subscription to confirm your cancellation.
You'll still be able to watch Philo for the remainder of your billing cycle.
Locking your card won’t prevent subscription charges.
After you cancel your subscription, we’ll retain certain parts of your information, including your name, email address, and phone number. Our payment processor will retain your payment card number to facilitate restarting your Philo Subscription Service unless you click the “remove payment info” button on your Account page.
