Profiles on Web

Personalize your Philo experience by creating profiles – everyone who shares the account can have their own sign-in credentials, saved shows, and viewing history. Go ahead and make some profiles for your family and friends. You can have up to 10 :)

How to create a profile

  1. On the top Menu, click your profile icon in the top-right corner.
  2. Click Switch profile.
  3. Click the + icon on the right.
  4. Enter the profile name and choose an avatar.
  5. Click Add sign-in information.
  6. Enter and save the phone number and/or email address.
  7. Click Finished.

How to edit a profile

  1. On the top Menu, click your profile icon in the top-right corner.
  2. Click Switch profile.
  3. Click Edit profiles.
  4. Click the profile.
  5. Modify the profile name and/or avatar and click Finished.
  6. Click Done.

How to delete a profile

  1. On the top Menu, click your profile icon in the top-right corner.
  2. Click Switch profile.
  3. Click Edit profiles.
  4. Click the profile.
  5. Click Delete this profile.
  6. Click Delete profile.
  7. Click Done.

The primary profile cannot be deleted, nor a profile that is currently signed in on the device.

How to edit sign-in credentials of a profile

A profile can have its own sign-in credentials by adding a unique phone number and/or email address on your Settings page online:

  1. On the top Menu, click your profile icon in the top-right corner.
  2. Click Switch profile.
  3. Click Edit profiles.
  4. Click the profile.
  5. Click Add sign-in information.
  6. Enter and save the phone number and/or email address.
  7. Click Finished.
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