How to resolve Video Player Error on Fire TV devices

A Video Player Error indicates a playback issue. You can typically resolve the issue by rebooting your Fire TV device:

1. Press the Home button on your Fire TV remote.

2. Select the Settings icon.

3. Select My Fire TV (or Device & Software).

4. Select Restart.

If you’re still experiencing issues after rebooting your device, contact our (Link opens in a new tab)Support team.