Welcome back! If you’re returning to Philo, no need to start from scratch. If you remember how you were previously subscribed, you can follow the steps below to reactivate your subscription. If not, no worries; just reach out to us and we’ll get you back up and running.
How to reactivate your Philo subscription
If previously you were subscribed with Amazon billing, you can resume your subscription by (Link opens in a new tab)signing in on your Fire device. You can also visit the (Link opens in a new tab)Amazon Appstore for subscription and billing details or issues.
Otherwise, you can resume your subscription with Philo billing on your (Link opens in a new tab)Account page online by clicking Reactivate your subscription and entering your payment information.
If your last billing cycle ended already, we'll start a new one the day you reactivate.
If previously you were subscribed with Google billing, you can resume your subscription on your Android mobile device by opening the Philo app and clicking Subscribe.
If your last billing cycle ended already, we'll start a new one the day you reactivate.
If previously you were subscribed with Apple billing, you can resume your subscription on your Apple device by opening the Philo app and clicking Subscribe.
If your last billing cycle ended already, we'll start a new one the day you reactivate.
We miss you, too. If previously you were subscribed directly with Philo, you can resume your subscription by signing in on (Link opens in a new tab)philo.com and selecting Reactivate — we'll pick up right where we left off. If we don't have it on file, you’ll be asked to enter payment information.
If your last billing cycle ended already, we'll start a new one the day you reactivate.
You can also (Link opens in a new tab)reactivate with Cash App, Apple Pay, Google Pay, and Link.
We miss you, too. If previously you were subscribed directly with Philo, you can resume your subscription by signing in on (Link opens in a new tab)philo.com and selecting Reactivate — we'll pick up right where we left off. If we don't have it on file, you’ll be asked to enter payment information.
If your last billing cycle ended already, we'll start a new one the day you reactivate.
You can also (Link opens in a new tab)reactivate with Cash App, Apple Pay, Google Pay, and Link.
If previously you were subscribed with Roku Pay, and you're using the same Philo account and Roku device, you can reactivate your Philo subscription by (Link opens in a new tab)signing in using Roku Pay.
Otherwise, you can resume your subscription with Philo billing on your (Link opens in a new tab)Account page online by clicking Reactivate your subscription, selecting a package, and entering your payment information.
If your last billing cycle ended already, we'll start a new one the day you reactivate.
We miss you, too. If previously you were subscribed directly with Philo, you can resume your subscription by signing in on (Link opens in a new tab)philo.com and selecting Reactivate — we'll pick up right where we left off. If we don't have it on file, you’ll be asked to enter payment information.
If your last billing cycle ended already, we'll start a new one the day you reactivate.
You can also (Link opens in a new tab)reactivate with Cash App, Apple Pay, Google Pay, and Link.
We miss you, too. If previously you were subscribed directly with Philo, you can resume your subscription by signing in on (Link opens in a new tab)philo.com and selecting Reactivate — we'll pick up right where we left off. If we don't have it on file, you’ll be asked to enter payment information.
If your last billing cycle ended already, we'll start a new one the day you reactivate.
You can also (Link opens in a new tab)reactivate with Cash App, Apple Pay, Google Pay, and Link.