I haven't received the sign-in code.

Sign-in code hasn't arrived? Don't worry, you have some options:

Computer

Resend my code

  1. Click Resend your code. We'll text you the 6-digit code from a traditional 10-digit number instead.
  2. Enter the code into the Philo site.

Email my code

  1. Click Back in the top-left corner to return to the sign-in page.
  2. Click Sign in using your email address.
  3. Enter and submit your email address. We'll email you the 6-digit code.
  4. Enter the code into the Philo site.

Android

Resend my code

  1. Tap Resend your code. We'll text you the 6-digit code from a traditional 10-digit number instead.
  2. Enter the code into the Philo site.

Email my code

  1. Tap Back in the top-left corner to return to the sign-in page.
  2. Tap Sign in using your email address.
  3. Enter and submit your email address. We'll email you the 6-digit code.
  4. Enter the code into the Philo site.

iOS

Email my code

  1. Force quit and reopen the Philo app.
  2. Tap Sign in using your email address.
  3. Enter and submit your email address. We'll email you the 6-digit code.
  4. Enter the code into the Philo app.
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